Welcome to Vogue Leather Fashion! We want you to be happy with your leather clothing purchase. Here’s how our refund policy works:
Important Note : At Vogue Leather Fashion, we stand by the quality of our products. If there’s a mistake with your order from our side, we offer a refund or exchange to ensure your satisfaction. In the rare event that a mistake is made on your end, we’re happy to offer a substantial discount on your next purchase. Just place a new order with us, and we’ll make sure you’re taken care of.
None Refundable Prdoucts:
We do not offer refunds on discounted leather products, as these items are part of our special promotional offers. Please review your order carefully before purchasing.
When You Can Get a Refund:
Damaged or Defective Items
If your item is damaged or defective, email us at [support@vogueleatherfashion.com] within 6-7 days of receiving it. We’ll tell you how to return it for a refund or replacement.
Wrong Item Received
If you get the wrong item, email us within 2-4 days of receiving it. We’ll send you the right item and may ask you to return the incorrect one.
Changed Your Mind
If you change your mind, you can return unused and unworn items within 6-7 days of receiving them. You’ll need to pay for the return shipping.
Refund Conditions:
Unused and Unworn: Items must be in new condition.
Original Packaging: Items should be returned with all tags and labels in their original packaging.
Return Authorization: Contact us at [support@vogueleatherfashion.com] for a return authorization before sending anything back. Include your order number and reason for the return.
How to Get a Refund:
Contact Us: Email [support@vogueleatherfashion.com] within the specified timeframe.
Receive Authorization: We’ll send you return authorization and instructions.
Package Your Item: Securely pack the item in its original packaging with all tags and labels.
Ship Your Item: Send it to the address provided. Use a trackable shipping method.
Refund Process:
Inspection: We’ll inspect the returned item to ensure it meets our refund conditions.
Refund Issued: If approved, we’ll refund your original payment method within 6-7 business days.
Additional Information:
Shipping Costs: Original shipping costs are not refunded unless we made a mistake or the product is defective.
Custom Orders: We don’t accept returns or refunds on custom-made items unless they’re defective or damaged.
For any questions or concerns, email our customer service team at [support@vogueleatherfashion.com].
